Please see our terms and conditions.

Team Up takes great care to ensure that any personal data we hold is collected, verified, stored and managed in compliance with the requirements of the General Data Protection Regulations (“GDPR”), as of May 25th 2018.

Our Data and Privacy Policy describes how we use any personal information, why we hold it and how we ensure it is secure and protected – all with the aim of protecting your privacy and supporting your rights and choices in sharing personal information with us. We aim to be completely transparent in ensuring you understand at the time of collection, what personal information we need and how it will be used to fulfil our obligations to you and to meet our Legal Purpose for collection.

As a charity TeamUp has relationships with Tutors, Pupils, Volunteers, Schools and donors, so we require personal information to run our charities’ operations on a day to day basis.

Your rights regarding personal information

We will always ensure we obtain positive consent from you before collecting any personal data, either directly or indirectly and will explain how it will be used by us to run the operations of the charity.

We will not use your personal information for Team Up’s marketing purposes unless you specifically opt-in for this service, and we will never share your personal information with any third parties unless this is necessary for the legitimate purposes of the charity and you explicitly opt-in to allow us do this. We will not allow third parties to use that shared data for marketing purposes.

On our website, you may find links for reference only to the websites of third party organisations (sponsors, partners, etc). These sites should all have their own Privacy Policies and as such we are not responsible or liable for any issues you may encounter, should you share personal information with them.

We will take all reasonable precautions to protect and secure your personal information securely regardless whether it is obtained online or offline.  If you submit personal information via our website, it is encrypted and secured using SSL.

All data about our volunteers and service users, whether sensitive or non-sensitive, is secured with the highest level of physical and electronic processes. Your data is only accessed and processed by employees when they need to. All our employees are kept up to date on our latest security and privacy processes.

You can ask us to:

  • Send you a copy of any personal information we hold on you, subject to you providing us with relevant proof of identity. Any request must be made in writing to Data Services, TeamUp, Suite 423 Pill Box, 115 Coventry Road, London E2 6GG.

  • Amend any personal information we hold about you that is inaccurate or requires updating (via

  • Stop processing your personal data, where it’s not necessary for the purpose you provided it to us for (via

  • Answer any general enquiries or concerns regarding our Privacy Policy or your personal information, by contacting us by phone on 020 3286 9941or by email via

About TeamUp:

Team Up is a registered Charity NO 08248054 based at Suite 423 Pill Box, 115 Coventry Road, London E2 6GG

Notification of Changes:

To ensure transparency, any changes to our Privacy Policy will be posted on our website and will be found via a link from our Homepage. If at any point we decide to process personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we process their information in this way. We will use information in accordance with the privacy policy under which the information was collected.