Team Up are excited to announce that we are looking to expand our Communications and Volunteer team with a new role starting in July 2025.

To apply, please see the details below and share your CV and Cover letter detailing your experience and suitability for this post with recruitment@teamup.org.uk by 12pm May 12th 2025. 

We look forward to hearing from you!

Volunteer and Communications Officer

Team Up is looking for a dynamic individual to support our programme team and get the most out of our systems to enable our inspirational volunteer tutors to transform the life chances of pupils from disadvantaged backgrounds.

Terms & Conditions

• Salary: £27,000 per annum (pro rata)
• Start Date: July 2025
• Working hours: Part time role (3 days per week)
• Contract length: Permanent
• 25 days holiday per year (pro rata), to be agreed with line manager
• Reporting to: Volunteer and Communications Manager

About the role

This is a demanding and exciting role for a multi-skilled individual looking to gain recruitment and event management experience in a charity with an impactful programme and committed volunteer base.

This is a crucial role in which you will be supporting our Volunteer and Communications Manager with a variety of administrative tasks within tutor recruitment, programme delivery, and stakeholder management. In this role you will be a vital part of the tutor recruitment team responsible for coordinating specific elements of our delivery programme including support work on recruiting, interviewing,  and vetting potential tutor applicants, monitoring and responding to tutor queries, and leading on the organisation and facilitation of various volunteer enrichment events. Leading up to the start of programmes, you will gain experience in using marketing tools and social media to engage with volunteers and onboard them as Team Up tutors. If you are looking for a role which gives the opportunity to interact with a wide range of inspirational people whilst developing strong transferable skills within the charity sector, then this is the role for you. 

Team Up is seeking someone with ambition, high expectations and attention to detail, keen to develop themselves in an environment that rewards entrepreneurship and accountability for results. We are a flexible working employer and you will be joining a small team of staff in a fun and friendly environment where we work hard to support one another and to support our beneficiaries. 

Key Responsibilities:

Tutor Recruitment and Onboarding Support –

• Supporting volunteer recruitment and marketing by updating opportunities, canvassing in local communities, creating social media posts, and liaising with potential volunteering organisations.
• Processing and shortlisting potential applicants using our volunteer management platform.
• Facilitating in person and/or online interviews and liaising with potential and successful candidates to fill programme placements
• Supporting Safer Recruitment checks including: reviewing applications, reference checks, and DBS verification and processing.
• Liaising with Volunteer and Communications Manager and other recruitment staff and attending Team meetings

Volunteer Enrichment and Events –

• Organising and administration of tutor training and employability seminar events, liaising with speakers, venues (if in person) and sending/managing invitations
• Attending marketing events such as volunteer fairs and sixth form assemblies to onboard new volunteers
• Organising our annual mentorship scheme for alumni tutors, including advertising, managing responses and liaising with potential mentors from different sectors.
• Maintaining regular contact with volunteer tutor alumni and assisting with tutor data collection

Programme Delivery Support –

• Support in facilitating 1 programme a week during busy periods (Autumn 2- Spring 2). 
• Updating email templates and Team Up’s website with up-to-date Programme information shared with tutor applicants and funders.  
• Liaising with Programme Leads and Team Up cover tutors/alumni to arrange cover tutors before session delivery where needed. 
• Any other ad hoc requests to support Programme Delivery incl. Facilitating one-off sessions in case of illness

Other –

• Monitor various Team Up email addresses and respond to inquiries or requests, including forwarding information to appropriate staff
• Entering and updating/uploading data on the charity’s online database system, including work on Salesforce and Google Drive
• Any other reasonable requests made by line manager

Key Skills and Attributes:

Essential

• Excellent organisation and time management skills
• Strong interpersonal skills (in-person, online and over the phone)
• Desire to own and manage responsibility for achieving organisational goals
• Confidence working with external stakeholders and young people
• Experience working with volunteers and/or recruitment
• Enthusiastic and curious about a youth charity organisation – questions
• Team player and solutions focused

Desirable

• Experience organising and/or supporting with recruitment events
• Experience in using marketing and social media to support recruitment drives
• Experience of using and maintaining a database system
• Experience of using Canva

About Team Up

Team Up works to reduce the widening attainment gap in education by helping underachieving disadvantaged pupils double their expected progress, build confidence, and improve their future prospects. We do this through inspirational volunteer tutors, with the support of qualified teachers and facilitators. 

We deliver in-person small group tuition in Maths and English across multiple schools in London  each year and are looking to expand our programme delivery further into the South East and Coastal regions in the next 1-2 years.

Alongside our delivery team of qualified teachers, we train over 300 volunteer tutors (mainly in full time education, aged 16-25 years old) who value the meaningful volunteer experience we offer them for their future careers.  Each tutor has access to our Careers and Employability programme where Team Up commits to provide a professional mentor to those who want one, a reference and career workshops and seminars.